At Genuinekey, we strive to deliver your orders efficiently and on time. Please review our shipping policy below.

Shipping Charges

Shipping is free for all orders.

Shipping Destination

We currently only ship within the United States.

Once your order is placed, you will receive an order confirmation email.
Orders are processed within 1 business day (Monday-Friday) after payment confirmation.
If you need to modify or cancel your order, please contact us within 24 hours of placing it.

Orders placed after 5:00 PM GMT will be processed the next business day.

Handling Time: 1 business day (Monday-Friday).
Transit Time: 0 business day (Monday-Friday) – Free Shipping.
Delays: While we strive for timely delivery, occasional delays may occur due to unforeseen circumstances like postal issues or customs inspections.

All orders are shipped with insurance to protect against loss or damage.
If your package is lost in transit or held at customs, we will send a replacement with priority shipping and full tracking (if applicable).
We are not responsible for delays caused by the carrier or customs.

Some carriers may not deliver to P.O. Boxes. Please verify with your chosen carrier before ordering.

All prices on our website are in USD, and we cover all applicable domestic taxes.
If any import duties, taxes, or customs fees apply based on your location, they are your responsibility and not covered by us.
We are not responsible for customs delays.

In rare cases, delivery may take longer than expected. If you experience a delay, please contact us for assistance.

For any shipping-related inquiries, feel free to reach out to us:

Phone: +1 (209) 997-0394
Email: [email protected]
Website: https://genuinekey.shop/